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Social Media Content
Frequently Asked Questions
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What type of services do you offer?At Elena Vels Studio, we offer a wide range of services to meet your content needs. These include: Commercial Photography Services E-commerce Photography Services Product Videography Services Ghost Mannequin Photography Fashion Flat-lay Photography Our experienced team is dedicated to providing high-quality images and videos that effectively showcase your products and enhance your brand's visual identity. Whether you need professional product shots, captivating videos, or creative fashion photography, we have the expertise and resources to bring your vision to life. Feel free to reach out to us for more information or to discuss your specific photography requirements.
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Which locations do you provide photography services for?Our photography studio, located in East Williamsburg, Brooklyn NY, is accessible to clients from anywhere in the world. You can easily send your products to us for photo shoots or arrange a drop-off at our studio. No matter where you're located, we're here to help capture the best images for your brand. Contact us via email at info@elenavels.com to learn more about our commercial photography services.
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What Is the difference between Commercial and E-commerce Product Photography?E-commerce photography is tailored for online sales platforms and prioritizes clear and accurate product presentation, often seen in white background photography, to aid purchasing decisions. Conversely, commercial product photography encompasses a wider range, incorporating creative elements like storytelling, mood creation, and brand representation. It supports diverse marketing objectives beyond e-commerce, spanning print media, advertising campaigns, social media engagement, and overall brand identity development. Its goal is to craft visually captivating images that connect with the target audience and bolster a unified marketing strategy across multiple channels.
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What are your rates?At Elena Vels Studio, we believe in providing personalized service tailored to each unique creative project. Therefore, we offer custom quotes based on the specific requirements of your photography needs. Our rates for e-commerce photography may vary depending on factors such as the volume of products to be photographed. To get a detailed quote for your project, please reach out to us directly with your project details, and we'll be happy to provide you with a comprehensive estimate.
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What is the turnaround time for your commercial product photography services?The turnaround time is assessed individually for each project, considering factors like volume, complexity, and editing needs. For a standard white backdrop photography project with medium volume, the typical turnaround time is 7 business days.
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What is your Revision Policy?At Elena Vels Studio, we strive to deliver results that not only meet but exceed our clients' expectations. That's why we provide a round of edits during the post-production phase after delivering the assets and receiving your feedback. Your satisfaction is our top priority, and we are dedicated to ensuring that the final images precisely reflect your vision.
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Do you offer Product Videography as well?At Elena Vels Studio, we offer comprehensive product videography services. Our team is equipped to capture your products in motion, providing dynamic and engaging visual content to enhance your brand's online presence and marketing efforts. Whether you need product demos, promotional videos, or any other type of product video, we have the expertise and tools to bring your vision to life. Feel free to contact us for more information or to discuss your specific videography needs.
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Do you charge per photo or per product?At Elena Vels Studio, our pricing structure varies based on the type of photography service you require. For ghost mannequin and e-commerce photography, we typically charge per photo. This ensures a transparent and straightforward pricing model for these types of projects. For creative commercial product photography, we generally charge per project. This approach allows us to consider the specific requirements, complexity, and creative elements involved in your project to provide you with a customized quote that accurately reflects the scope of work.
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In what format are my photos delivered?We deliver images in JPEG format in an online gallery along with a download PIN. The gallery provides options for downloading high-resolution and web-sized images. We recommend downloading both versions of the gallery to streamline your workflow and avoid the need for resizing the images for different usage purposes.
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Do you ship my products back when you’re done?The client has the option to either collect their products from our studio in Brooklyn, NY or arrange for a courier to pick them up on their behalf. If shipping is preferred, we can return the products to the client for a minimum fee of $50, which may vary based on the volume of items, provided that shipping costs are covered by the client.
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